Shipping is where the work starts
Go-live is treated as the finish line. It is the starting line. Most pilots do not die at launch, they die quietly in the months after, because the day they went live they became nobody's job.
Mostly healthcare, public services, and law. I write here about what I am figuring out as I go, usually what holds up in practice and where it is easy to get wrong.
Go-live is treated as the finish line. It is the starting line. Most pilots do not die at launch, they die quietly in the months after, because the day they went live they became nobody's job.
The regulation is long, and most of the fear around it is misplaced. For almost any organisation the practical question is small: which tier are you in, and what does that actually require of you?
A lot of what you are told about AI is built so that nothing could ever prove it false. That is not insight. It is trend-following in a suit, and there is a simple test for it.
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